• Access Number: 0845 125 3705
  • Username: lush Password: lush
  • Mail Server: smtp.lushdialup.co.uk

No frills dialup internet service providing faster than normal connections FOR FREE!

Frequently Asked Questions

We’re always happy to help no matter what your question may be about our dial up services. We get a lot of inquiries about costs and pricing, as it can seem unbelievable that such a great internet solution such as Lush Dial Up is free.

Here are the answers to the most common questions we are asked. If you have a different query or would simply like more information, please do not hesitate to get in touch with our experts. Drop us an email on our email address at FAQ@lushdialup.co.uk

What does this service cost?

We don’t charge our customers unnecessary subscription fees or tie you into an expensive contract. The only costs you will need to pay for are the price of the time you use online. This is charged by your phone provider.
The current BT prices for calling an 0845 number are 1p per minute during evenings and weekends and 3.95p per minute daytime (Mon - Fri 6am - 6pm).

Woman with fistup
Are there any hidden charges?

There are no hidden charges with our service from Lush Dial Up. We are proud of the fact we don’t charge our customers subscription fees and are up front about our service being free. The only charges are from your phone provider, never additional costs from Lush Dial Up.

Can I use more than one ISP?

Our superb internet service is available nationwide. This means you can access Lush Dial Up from any telephone line in the United Kingdom.

Is any special equipment required to use this service?

There is absolutely no need to purchase any additional equipment or hardware to use our service. A standard modem is all that is required, which most users will already have within their laptop or desktop PC. This makes our service completely affordable and usable by the vast majority of people.

When is the service available?

Lush Dial up is available whenever you want it and always when you need it. You can use our service 24 hours a day, 7 days a week, 365 days a year! There are no restrictions on when you can access Lush Dial Up and we guarantee that won’t be held back by engaged tones.

Can I use ISDN with this service?

Yes, this service is fully compatible with ISDN. It is suitable for all your business and corporate requirements.

What if I have problems?

In the very rare event of an error, we provide free email technical support with this service, as well as guides to using the service. Click here to view our help and support section to get the information you need. If you are unsure of your connection problem, simply get in touch with one of our support team and a technical advisor will be able to help you get back online in no time.